Terms & Conditions

Last updated: 24 October 2026

1. Order Placement & Acceptance

By submitting an order on our platform, you agree to receive the ordered food items and pay the calculated total via the selected payment method (Cash on delivery, Easypaisa, JazzCash, or Card).

2. Delivery Areas & Service Zones

Delivery is available across our designated Karachi service zones. Orders are prepared fresh over charcoal and dispatched with our dedicated thermal riders.

3. Cancellation Policy

Orders can be cancelled prior to kitchen preparation by calling our helpline at 0306 2939049. Once food preparation has begun, cancellation is not possible.

4. Payments Disclosure

In local development and test environments, payment simulations may be enabled. Live production transactions require confirmed gateway processing or manual transaction reference verification.